Reliable and fast delivery is an essential link between your choice of products and their installation. Depending on the type of product and the desired delivery time, we ship your parcels with Colissimo Post or Fedex carrier. 48 working hours are required for the post office, Fedex delivery is within 24 hours (next day delivery before 13:00) for France. The Fedex deliveries in Europe are within 48 to 72 hours. Both solutions allow us to send you, on the day of shipment, the tracking number of your order.
However, our commitment does not end with the tracking number. For your comfort, in case of lost parcels, badly distributed... we intervene directly with our carriers to find the solution.
Orders placed before 11am are shipped the same day. We normally have the products in stock in our warehouse in Saint Malo to guarantee you a fast delivery. For products that are not in stock, we inform you of the delivery times and, in case of incompatibility with your project, we will refund 100% of your payment within 72 hours upon request.
Shipping costs include preparation and packaging costs as well as shipping costs. Particular attention is paid to fragile objects.
For information, Seatronic does not make any margin or profit on the delivery of orders. Participation fees only cover a portion of the costs charged by carriers.